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Wednesday, June 2, 2010

Designation : Manager/Teller/Personal Banker/Teller Authorizer/Sr.Investment Advisor

Job Description :

Responsibilities:

* Lead a result oriented team and is responsible for managing the Branch Profitability, ensuring high quality service and Customer Relationship Management
* Own all branch-banking objectives and overall branch supervision
* Ensure achievement of overall Branch Targets by generating business and cross sales
* Key Customer Relationship Management & supervision of all High Net Worth customer programs
* Ensure all components of the branch sales model function as per design
* Complaints Handling
* Branch Merchandising
* Supervise & Monitor Personal Banker desks and contract sales staff
* Authorize Personal Banker transactions
* Branch administration
* Lobby Management
* Resolution of customer queries/complaints
* Customer service to ensure walk in customers issues
* Generate business, cross sell and monitor cross sales of Personal Bankers
* Enhancing the value of existing accounts
* Retention of existing portfolio
* Review Branch Operations reports
* Branch Merchandising & co-ordination with Marketing at product level
* Review vault register
* Review Suspense & Dummy accounts
* Ensure compliance with Banking rules, Regulations & Procedures
* Periodic review of progress vs. objectives
* Ensure clarity of Business objectives among staff

Company Profile:

HDFC Bank Ltd was promoted in the year 1994 by the premier housing finance company of the country, HDFC Ltd. The Bank commenced operations as a Scheduled Commercial Bank in January 1995.Today the Bank has a nationwide network of over 1412 branches and 3295 ATMs spread over 528 towns and cities across India.The Bank's American Depository Shares (ADS) are listed on the New York Stock Exchange (NYSE) and the Global Depository Receipts (GDRs) are listed on Luxembourg Stock Exchange. The Bank has been bestowed with numerous awards and accolades from top national and international agencies & magazines.

HDFC Bank comprises of a dynamic and enthusiastic team determined to accomplish the vision of becoming a World-class Indian bank. Our business philosophy is based on our four core values - Customer Focus, Operational Excellence, Product Leadership and People. We believe that the ultimate identity and success of our bank will reside in the exceptional quality of our people and their extraordinary efforts. We are committed to hiring, developing, motivating and retaining the best people in the industry

The Bank�s objective is to build sound business franchises across distinct businesses so as to be a preferred provider of banking services for target retail and wholesale customer segments. We are committed to healthy growth in profitability while ensuring the highest levels of ethical standards, professional integrity, corporate governance and regulatory compliance.

Desired Profile :

* Candidate must possess a any Graduate Degree/any Post Graduate Degree/MBA/PGDBA/PGPM in Finance/Accountancy/Banking or equivalent
* At least 2 to 5 year(s) of working experience in the related field is required for this position
* Sales / Marketing skills
* Team Management/Interpersonal Skills
* Banking Product Knowledge
* Interpersonal & Influencing skills
* Good Relationship Management Skills
* Knowledge of the Banking Industry & Financial Markets
* Should have good knowledge of liability products.
* Should have a good knowledge of Third Party Products like Mutual Fund, Insurance

Experience : 1 - 7 Years

Functional Area: Sales & Marketing,Banking & Financial,Insurance

Education :
UG - BE/B.Tech/BBA/BA/B.com/B.sc - Any Graduate
PG - MBA/PGDBA/PGPM/MA/M.com/M.Sc/PG-Diploma - Any Graduate

Location : Chennai, Coimbatore, Madurai, Tiruchirapalli, Salem


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1 comments:

Unknown November 2, 2010 at 2:20 AM  

In today’s world of merchandising jobs plays a vital role in setting the trends and booming the sale.

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