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Max New York Job Vaccancy
Friday, June 11, 2010
Job Profile : Deputy Manager – Technical Support ( Ingenium)
Location: Gurgaon
KEY RESPONSIBILITIES:
Detailed hands-on knowledge of the existing system from technology perspective and its business relevance. Interface between Production Support and Technology Vendors to drive the resolutions on defects.
Understand the detailed processes from functional and technical standpoint. Also understand the criticality of batches and ensure 24*7 support for them.
Work with other colleagues in IT to resolve the issues, that have cross-functional inter-linkages
Responsible for making sure that proper documentation for the Bug fix is being done.
Should send regular updates on the status of Production Support Issues.
Should timely escalate major issues, risks and any other issues to immediate supervisor and stakeholders. Should also keep track of the clarifications pending with Business System analysts.
Responsible for preparing reviewing the test plans/results and make sure thorough testing of the fix has been done before it is released for UAT.
Location: Gurgaon
KEY RESPONSIBILITIES:
Detailed hands-on knowledge of the existing system from technology perspective and its business relevance. Interface between Production Support and Technology Vendors to drive the resolutions on defects.
Understand the detailed processes from functional and technical standpoint. Also understand the criticality of batches and ensure 24*7 support for them.
Work with other colleagues in IT to resolve the issues, that have cross-functional inter-linkages
Responsible for making sure that proper documentation for the Bug fix is being done.
Should send regular updates on the status of Production Support Issues.
Should timely escalate major issues, risks and any other issues to immediate supervisor and stakeholders. Should also keep track of the clarifications pending with Business System analysts.
Responsible for preparing reviewing the test plans/results and make sure thorough testing of the fix has been done before it is released for UAT.
Ensure that the processes are being following while the promotion of codes and ensure that it does not jeopardize the sanctity of any other environment.
OTHER RESPONSIBILITIES:
To maintain a healthy working relationship with the business users and other members of the IT Team
Responsible for SIC and proper RCA to close the differences.
Act as a thought leader to the team on tricky problems
Should be a team player and dynamic enough to take challenges as and when required. Managing backups of setup resource by ensuring adequate knowledge transfer
Responsible for SIC and proper RCA to close the differences.
Act as a thought leader to the team on tricky problems
Should be a team player and dynamic enough to take challenges as and when required. Managing backups of setup resource by ensuring adequate knowledge transfer
EXPERIENCE :
Engineer/MCA/MSc(Computer Science) with around 3 years of experience on Ingenium.
KNOWLEDGE & SKILLS REQUIRED:
Requires working knowledge on Ingenium both on-line and batches for at east 6 months each with a combined experience of 2 years.
Should have exposure to Unix.
Must have sharp analytical skills.
Should have good Insurance knowledge.
Should have exposure to Unix.
Must have sharp analytical skills.
Should have good Insurance knowledge.
About Max New York:
Overview
Max New York Life Insurance Company Ltd. is a joint venture between Max India Limited, one of India's leading multi-business corporations and New York Life International, the international arm of New York Life, a Fortune 100 company. The company has positioned itself on the quality platform. In line with its vision to be the most admired life insurance company in India, it has developed a strong corporate governance model based on the core values of excellence, honesty, knowledge, caring, integrity and teamwork.
Incorporated in 2000, Max New York Life started commercial operation in April 2001. In line with its values of financial responsibility, Max New York Life has adopted prudent financial practices to ensure safety of policyholder's funds. The Company's paid up capital as on 30th April, 2009 is Rs 1,968 crore.
Max New York Life has multi-channel distribution spread across the country. Agency distribution is the primary channel complemented by partnership distribution, bancassurance, alliance marketing and dedicated distribution for emerging markets. The Company places a lot of emphasis on its selection process for agent advisors, which comprises four stages - screening, psychometric test, career seminar and final interview. The agent advisors are trained in-house to ensure optimal control on quality of training. The company currently has around 72,813 agent advisors at 705 offices across 389 cities. The company also has 36 referral tie-ups with banks, 24 partnership distribution and alliance marketing relationships each. Max New York Life has put in place a unique hub and spoke model of distribution to deepen our rural penetration. This is the first time such a model has been put in place for rural marketing of insurance. The company has 139 offices dedicated to rural areas.
Max New York Life offers a suite of flexible products. It now has 33 products covering both life and health insurance and 8 riders that can be customized to over 800 combinations enabling customers to choose the policy that best fits their need. Besides this, the company offers 6 products and 7 riders in group insurance business.
Max New York Life Insurance Company Ltd. is a joint venture between Max India Limited, one of India's leading multi-business corporations and New York Life International, the international arm of New York Life, a Fortune 100 company. The company has positioned itself on the quality platform. In line with its vision to be the most admired life insurance company in India, it has developed a strong corporate governance model based on the core values of excellence, honesty, knowledge, caring, integrity and teamwork.
Incorporated in 2000, Max New York Life started commercial operation in April 2001. In line with its values of financial responsibility, Max New York Life has adopted prudent financial practices to ensure safety of policyholder's funds. The Company's paid up capital as on 30th April, 2009 is Rs 1,968 crore.
Max New York Life has multi-channel distribution spread across the country. Agency distribution is the primary channel complemented by partnership distribution, bancassurance, alliance marketing and dedicated distribution for emerging markets. The Company places a lot of emphasis on its selection process for agent advisors, which comprises four stages - screening, psychometric test, career seminar and final interview. The agent advisors are trained in-house to ensure optimal control on quality of training. The company currently has around 72,813 agent advisors at 705 offices across 389 cities. The company also has 36 referral tie-ups with banks, 24 partnership distribution and alliance marketing relationships each. Max New York Life has put in place a unique hub and spoke model of distribution to deepen our rural penetration. This is the first time such a model has been put in place for rural marketing of insurance. The company has 139 offices dedicated to rural areas.
Max New York Life offers a suite of flexible products. It now has 33 products covering both life and health insurance and 8 riders that can be customized to over 800 combinations enabling customers to choose the policy that best fits their need. Besides this, the company offers 6 products and 7 riders in group insurance business.
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